Shock announcement as YES Group enters liquidation

YES Group has entered voluntary liquidation after 31 years in business.

Customers were informed on October 20 via a mailer that was sent out announcing the company’s decision.

The announcement read: “We are now working with the appointed liquidator to address the situation as responsibly as possible and to seek the best possible outcomes for our existing customers and team members.

“We have also informed our suppliers, many of whom have expressed their sympathy and gratitude towards our customers with a willingness to assist wherever possible.”

The SWF machine supplier has told customers it will no longer be able to provide servicing, technical assistance or customer support, with all employees having now left the business.

The announcement continued: “As an initial update for our SWF embroidery machine customers, discussions have commenced regarding future servicing arrangements, machine parts and warranty matters.

“Although YES Ltd will no longer be able to contact customers directly, we encourage you to monitor your email inbox for further updates and advice as more information becomes available.”

The company has offered its apologies to its customers with the mailer concluding: “We would like to express our sincere gratitude to all our valued and loyal customers for their support, trust and business over those years.

“It has been a privilege to serve you, and we are truly grateful to everyone who has been part of our journey.

“Thank you for your understanding during this difficult time.”

The company entered into voluntary liquidation on October 15.