Survey reveals concerns and mixed feelings on AI

A recent survey commissioned by digital magazine and newspaper subscription app Readly has highlighted perspectives on the use of Artificial Intelligence (AI) across a number of sectors. It concludes that concerns outweigh optimism when it comes to AI-enhanced technology amongst Brits, particularly in sectors such as journalism, banking and finance, legal and judicial plus social companionships and relationships.

Just one in five (19 percent) people are optimistic about the benefits of AI, compared to two thirds (62 percent) of respondents who were either worried or had mixed feelings, when shown the YouGov research by Readly.

Men are more likely to trust AI with a quarter (25 percent) of men believing it is beneficial compared to just one in ten women (12 percent). Seniors aged over 60 are the most wary group with just 14 percent of them seeing the benefits and 32 percent voicing concerns over its presence in smart-home technology, revealed the poll of 2000 consumers.

The use of artificial intelligence in journalism appears to be contentious for the majority of people, with just 7 percent of Brits believing it can enhance journalism, compared to the 38 percent who deemed it potentially harmful. There is a clear divide when it comes to age too with 12 percent of 18-29 year olds seeing it as a positive advancement, compared to just 5 percent of the over 60 age group. Men are also most likely to consider it positively, with 11 percent of men viewing it as beneficial compared to just 4 percent of women.

Chris Couchman, Head of Content at Readly, said: “These insights underpin the importance of human touch and oversight particularly in sectors like journalism, teaching and banking. Brits are happy to embrace technology when it has clear benefits to our daily lives, but are wary of overreliance on AI in areas where human judgement plays an important role.”

 

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