YES Group introduces AI-powered DTF support

Miro and George YES Group introduces AI-powered DTF support
Miro and George are DTF support bots

In an industry-first for customer care, YES Group has introduced AI-powered direct to film support designed specifically for users of the company’s Digital HeatFX and DTF Station systems.

George and Miro are intelligent support agents built to assist customers 24 hours a day. They will provide customers with instant access to maintenance help, troubleshooting advice, and product guidance based entirely on official YES Group training and technical resources.

Accessible via the YES Group website, George and Miro are available to guide users through the most common DTF and HeatFX printer queries; from maintenance cycles and print quality issues to ink management and software settings.

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